Senin, 28 November 2016

Task5"Complaint letter"

ACE HARDWARE
Beji Barat Jl. Margonda Raya No.166 (021) 7773883
Kota Depok, Jawa Barat

26 th November, 2016
Dear Achmad Sultan
Toko Sakura Makmur jaya
Jalan Pasar Minggu No .115
Jakarta Selatan

Dear Sir,
I am writing this letter to make a complaint about a product that I bought recently. I bought Thirteen AC and three freeon damaged. I have filed a complaint on your customer service center, but there is no response or action taken until now.
I have been a customer of your old outlet, but this incident made me disappointed with the service you provide. Therefore, I would like to ask you to take action to resolve this issue as early as possible. I am attaching a copy of the invoice and product photos..
Your Faithfully,
Budi Santoso
Marketing
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